Open the staff inbox
Ask Mocha to open the staff inbox. It navigates immediately to /inbox; signed-in staff read, write, approve, and send every client reply.
Mocha works inside Bronzly
Your studio operating assistant, right where the work lives
Type a plain-language request, or use the microphone in Bronzly's web app. Mocha uses your Studio Brain to answer in chat, resolves supported client and appointment work, and completes enabled actions after you approve the exact preview.
Turn requests into finished work
Ask Mocha to create an internal task, client note, appointment, or appointment note. When the owner has enabled that action, Mocha resolves the target, shows the exact change, and completes it after confirmation.
Know the boundary
Money movement, deletion, permission changes, and unsupported work stay in their protected Bronzly screens. Mocha explains the limit and opens the right route.
Product truth
Text-first and reviewable
Mocha returns answers in chat. In the web app, optional microphone input becomes editable text and then follows the same role, permission, policy, preview, and confirmation controls as a typed request.
Mocha does not answer phone calls or produce audio replies. It does not move money, delete records, or change permissions for you. Those workflows remain protected.